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Fein Multimaster turns on then immediately off

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Fein Multimaster turns on then immediately off

Postby Jonathan » 13 Jan 2018, 11:43

Hi guy's

My Fein multi master 350 is 10 months old, yesterday whilst releasing the silicon that glued the marble upstands to the plaster board wall, it cuts out.......
It was a little warm so left it to cool down.

Now it will start up but switches off immediately.

Any ideas?

Yes I should take it back to administer.... I'm in southern Spain so don't want to send it back if there's an easy fix someone knows of.

Thanks

Jonathan


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Re: Fein Multimaster turns on then immediately off

Postby 9fingers » 13 Jan 2018, 12:49

Most of these tools have a board of electronics in them these days and it is very difficult, usually impossible, to get hold of documentation to be able to effect a repair.

Given your location and Axminster's legendary good customer service. I would email them with all the proof of purchase stuff and I would not be surprised if they would ship you a replacement control PCB.

Bob
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Email:motors@minchin.org.uk
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Re: Fein Multimaster turns on then immediately off

Postby Jonathan » 13 Jan 2018, 13:34

Thanks Bob, I'll call them on Monday.
I agree administer service is incredibly !

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Re: Fein Multimaster turns on then immediately off

Postby Jonathan » 17 Feb 2018, 16:37

Up date...
Called Axminster and they went through various fixes on the phone, non of them worked. To my surprise they then arranged collection from Spain at there cost, fixed it, sent it back.
What a first rate service!!

In the past I've always purchased power tools locally in Spain at about 20% more than you Brits pay, thinking if they break under garantee I'm in trouble.....not any more!


Jonathan


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Re: Fein Multimaster turns on then immediately off

Postby 9fingers » 17 Feb 2018, 16:52

Good result
Bob
Information on induction motors here
https://drive.google.com/file/d/1dBTVXx ... sp=sharing
Email:motors@minchin.org.uk
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