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Dect 6 Cordless phone and WIFI interference - SOLVED

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Re: Dect 6 Cordless phone and WIFI interference - SOLVED

Postby RogerS » 22 Jan 2018, 07:22

Have you got your router yet, Andy ?
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Re: Dect 6 Cordless phone and WIFI interference - SOLVED

Postby Andyp » 22 Jan 2018, 12:27

No not yet. Despatched on a signed for delivery but no sign of it so far.
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Re: Dect 6 Cordless phone and WIFI interference - SOLVED

Postby Andyp » 01 Feb 2018, 14:14

Andyp wrote:No not yet. Despatched on a signed for delivery but no sign of it so far.


Well that didn't take long to arrive did it?

New router finally arrived this morning. Rather than use any of the new cables and plugs etc that come with it I used all the exiting ones. Have made two phone calls on the cordless phone with iMac, iPad and mobile phone all playing youtube vids via wifi and NO INTERFERENCE. So iMac is now hard wired again.
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Re: Dect 6 Cordless phone and WIFI interference - SOLVED

Postby 9fingers » 01 Feb 2018, 14:24

It is quite staggering what seems to be acceptable in terms of customer service in France.

A few years back my Virgin router was suspect and they had a new one out to me within 48 hours FOC

Still it sounds like the problem is fixed after about 3 weeks.

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Re: Dect 6 Cordless phone and WIFI interference - SOLVED

Postby Andyp » 01 Feb 2018, 15:46

Oh this was free too. But I do agree. What passes for customer service here sometimes leaves me speechless too. But then what should one expect from a land where the cheque book still reins supreme.

A small price to pay for all the other benefits mind.

When you are next over remind to tell you about some of the employment laws, specifically around redundancy.
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Re: Dect 6 Cordless phone and WIFI interference - SOLVED

Postby Andyp » 22 Oct 2018, 15:34

About a month ago this interference started again on the phone, then two weeks ago every time we used the phone the router would switch off!
Logged a call with the ISP last week. Engineer arrived earlier. I tested phone and demonstrated the problem. First thing he did was change the wall wart (power adapter) for the router. Sorted! Well known fault he reckons when the power adapter gets old. Not well known enough by their telephone support guys a year ago when the router was replaced.

So we can now use the phone and WIFI at the same time again.

He also discovered a widget in the box where the phone line comes in. Put there by Orange, the previous ISP to monitor line usage and diagnostics. He reckoned my download speeds should improve. Can't say I have noticed, yet.
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Re: Dect 6 Cordless phone and WIFI interference - SOLVED

Postby Malc2098 » 22 Oct 2018, 15:43

Fingers crossed!
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