How does this Non livré car non présenté become this The parcel could not be delivered due to exceeded time frame..
It is the reason for non delivery of a package given by the courier on both their French website and there own version of the same website in English. And in either language what on earth does it mean? I have emailed in both languages for an explanation as I will not pay €0.80 per minute to use their helpline.
The package by the way left the UK ( M&S) on the 6th Feb and I have already received a full refund from them as they advised the parcel was "lost". If/When I do receive the delivery I will fill M&S in on the whole sorry saga of the incompetence of the French carrier, GLS who have actually been trying to deliver the package for a week now.