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Apologies to all our readers

Please list any and all bugs, feature requests etc in here and we can pick them up from one place. Only one bug/request per thread please, and make the title relevant so they are easy to pick out.

Apologies to all our readers

Postby 9fingers » 28 Jan 2015, 12:43

Our service provider had a wheel off from around 2 am until just now which meant you might have experienced an error message from the forum servers.

Apologies for this and hopefully all is now well.

Refunds to subscriptions will be based on how much membership fees you have paid :lol: :lol:

Cheers
Bob
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Re: Apologies to all our readers

Postby Rob » 28 Jan 2015, 12:53

In which case I'd like 4 posts and a good laugh please...all of which I'm missing :-)
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Re: Apologies to all our readers

Postby TrimTheKing » 28 Jan 2015, 12:55

Thanks Bob

Yes, host threw a toy out of the pram for a while!

I am accelerating the migration to the new server so will update on that later when I know the potential downtime involved.

Thanks for your patience and apologies again for the outage. As Bob says, compensation will be based on a sliding scale commensurate with your initial financial investment... ;)

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Re: Apologies to all our readers

Postby TrimTheKing » 28 Jan 2015, 12:56

Rob wrote:In which case I'd like 4 posts and a good laugh please...all of which I'm missing :-)


Missing? What's missing? Seriously?

There shouldn't be anything missing...!

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Re: Apologies to all our readers

Postby 9fingers » 28 Jan 2015, 13:00

Rob wrote:In which case I'd like 4 posts and a good laugh please...all of which I'm missing :-)



The fault would have meant that you would not have been able to access the forum at all?

The last post I can find for you is
26 Jan 2015, 21:49

Have you lost some since then? The favourite trick to lose posts is to either hit preview instead of post or to hit send and ignore the " someone has replied already" message. On my laptop, this is virtually out of view and I've fallen foul of this before.

Mark- the head honcho admin is at work now but if you have had a loss of post other than the above, ping him a PM and he might be able to see something form a back up??

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Re: Apologies to all our readers

Postby TrimTheKing » 28 Jan 2015, 13:02

As you say Bob, the forum was completely unavailable so I can't see how anything could be lost...

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Re: Apologies to all our readers

Postby 9fingers » 28 Jan 2015, 13:06

TrimTheKing wrote:As you say Bob, the forum was completely unavailable so I can't see how anything could be lost...

Cheers
Mark


I'll leave Rob to stay in touch with you on this one Mark.
Cheers
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Re: Apologies to all our readers

Postby Rob » 28 Jan 2015, 13:10

talk about a joke backfiring!!

No...calm down boys.....nothing is missing (where's Terry). I just meant that because the server was down I was unable to post or have a laugh....relax....classical...soothing...music dum de dum dum de dah
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Re: Apologies to all our readers

Postby TrimTheKing » 28 Jan 2015, 13:53

Rob wrote:talk about a joke backfiring!!

No...calm down boys.....nothing is missing (where's Terry). I just meant that because the server was down I was unable to post or have a laugh....relax....classical...soothing...music dum de dum dum de dah


Whew!!!! :lol:

Paranoid after culling Terry's post! Cat on a hot tin roof at any sign of the word 'lost'! :shock: :?

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Re: Apologies to all our readers

Postby TrimTheKing » 28 Jan 2015, 14:16

Here you go chaps, the official line from the hosting company. Not ideal that one of their upgrades caused it, but I'm always happy when they can identify an RFO as it gives me confidence that it's not a fundamental issue that will re-occur...

Thank you for contacting us.

This email update is inline with our conversation earlier. Our administrators were able to resolve the issue and your website is working again. Last night during an ordinary PHP software update came to an error which at some of our Customers led to problems within the internal PHP memory. Our technicians rolled out a global solution. Most of the webpages should be back up now. We will continue to monitor for further impact. We understand the critical nature of these systems to our clients and we sincerely apologize for any inconvenience this may have caused.


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Re: Apologies to all our readers

Postby Rod » 28 Jan 2015, 14:18

And I was thinking it was our Earthquake?

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Re: Apologies to all our readers

Postby 9fingers » 28 Jan 2015, 15:09

Rod wrote:And I was thinking it was our Earthquake?

Rod


Just got back from t'pub where I overheard that there was some sort of explosion associated with the tremor.

Any truth in that Rod?

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Re: Apologies to all our readers

Postby sidtsloth » 28 Jan 2015, 15:12

I was disappointed to find Hursley still here this morning.

Had hoped I'd be able to go back home.
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Re: Apologies to all our readers

Postby Rod » 28 Jan 2015, 16:51

No explosion - but most folks thought it was one.
Only lasted a few seconds felt and sounded like a heavy lorry hitting the house but from all directions.
People as far away as Petersfield and Bournemouth felt it. The epicentre was at Winnal. Because it was relatively shallow at 3km the 2.9 had more impact.
Britain suffers 200 earthquakes a year with 10 of this magnitude.

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Re: Apologies to all our readers

Postby RogerS » 28 Jan 2015, 17:45

I was in a hotel in Greece when they had an earthquake and it felt as if a lorry had actually hit the hotel. Another time the bed was shaking which was interesting to say the least. Put a whole new spin on the phrase 'Did the Earth move for you'.
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Re: Apologies to all our readers

Postby Mike G » 28 Jan 2015, 19:57

9fingers wrote:Our service provider had a wheel off from around 2 am until just now which meant you might have experienced an error message from the forum servers.

Apologies for this and hopefully all is now well.

Refunds to subscriptions will be based on how much membership fees you have paid :lol: :lol:

Cheers
Bob


The flogging tree beckons. I suggest that this one was Mark's fault. Away with him to the flogging tree, and unleash the cat o' nine tails. That'll learn him. ;) :lol:
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Re: Apologies to all our readers

Postby 9fingers » 28 Jan 2015, 20:29

You could be right Mike, I reckon he paid 1&1 to put out a message saying it was their problem.
:lol:

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Re: Apologies to all our readers

Postby TrimTheKing » 28 Jan 2015, 22:21

Dammit, and I thought I'd covered my @rse pretty well with that one…! :eusa-whistle:

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