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Apologies to all our readers

PostPosted: 28 Jan 2015, 12:43
by 9fingers
Our service provider had a wheel off from around 2 am until just now which meant you might have experienced an error message from the forum servers.

Apologies for this and hopefully all is now well.

Refunds to subscriptions will be based on how much membership fees you have paid :lol: :lol:

Cheers
Bob

Re: Apologies to all our readers

PostPosted: 28 Jan 2015, 12:53
by Rob
In which case I'd like 4 posts and a good laugh please...all of which I'm missing :-)

Re: Apologies to all our readers

PostPosted: 28 Jan 2015, 12:55
by TrimTheKing
Thanks Bob

Yes, host threw a toy out of the pram for a while!

I am accelerating the migration to the new server so will update on that later when I know the potential downtime involved.

Thanks for your patience and apologies again for the outage. As Bob says, compensation will be based on a sliding scale commensurate with your initial financial investment... ;)

Cheers
Mark

Re: Apologies to all our readers

PostPosted: 28 Jan 2015, 12:56
by TrimTheKing
Rob wrote:In which case I'd like 4 posts and a good laugh please...all of which I'm missing :-)


Missing? What's missing? Seriously?

There shouldn't be anything missing...!

Cheers
Mark

Re: Apologies to all our readers

PostPosted: 28 Jan 2015, 13:00
by 9fingers
Rob wrote:In which case I'd like 4 posts and a good laugh please...all of which I'm missing :-)



The fault would have meant that you would not have been able to access the forum at all?

The last post I can find for you is
26 Jan 2015, 21:49

Have you lost some since then? The favourite trick to lose posts is to either hit preview instead of post or to hit send and ignore the " someone has replied already" message. On my laptop, this is virtually out of view and I've fallen foul of this before.

Mark- the head honcho admin is at work now but if you have had a loss of post other than the above, ping him a PM and he might be able to see something form a back up??

Bob

Re: Apologies to all our readers

PostPosted: 28 Jan 2015, 13:02
by TrimTheKing
As you say Bob, the forum was completely unavailable so I can't see how anything could be lost...

Cheers
Mark

Re: Apologies to all our readers

PostPosted: 28 Jan 2015, 13:06
by 9fingers
TrimTheKing wrote:As you say Bob, the forum was completely unavailable so I can't see how anything could be lost...

Cheers
Mark


I'll leave Rob to stay in touch with you on this one Mark.
Cheers
Bob

Re: Apologies to all our readers

PostPosted: 28 Jan 2015, 13:10
by Rob
talk about a joke backfiring!!

No...calm down boys.....nothing is missing (where's Terry). I just meant that because the server was down I was unable to post or have a laugh....relax....classical...soothing...music dum de dum dum de dah

Re: Apologies to all our readers

PostPosted: 28 Jan 2015, 13:53
by TrimTheKing
Rob wrote:talk about a joke backfiring!!

No...calm down boys.....nothing is missing (where's Terry). I just meant that because the server was down I was unable to post or have a laugh....relax....classical...soothing...music dum de dum dum de dah


Whew!!!! :lol:

Paranoid after culling Terry's post! Cat on a hot tin roof at any sign of the word 'lost'! :shock: :?

Cheers
Mark

Re: Apologies to all our readers

PostPosted: 28 Jan 2015, 14:16
by TrimTheKing
Here you go chaps, the official line from the hosting company. Not ideal that one of their upgrades caused it, but I'm always happy when they can identify an RFO as it gives me confidence that it's not a fundamental issue that will re-occur...

Thank you for contacting us.

This email update is inline with our conversation earlier. Our administrators were able to resolve the issue and your website is working again. Last night during an ordinary PHP software update came to an error which at some of our Customers led to problems within the internal PHP memory. Our technicians rolled out a global solution. Most of the webpages should be back up now. We will continue to monitor for further impact. We understand the critical nature of these systems to our clients and we sincerely apologize for any inconvenience this may have caused.


Thanks
Mark

Re: Apologies to all our readers

PostPosted: 28 Jan 2015, 14:18
by Rod
And I was thinking it was our Earthquake?

Rod

Re: Apologies to all our readers

PostPosted: 28 Jan 2015, 15:09
by 9fingers
Rod wrote:And I was thinking it was our Earthquake?

Rod


Just got back from t'pub where I overheard that there was some sort of explosion associated with the tremor.

Any truth in that Rod?

Bob

Re: Apologies to all our readers

PostPosted: 28 Jan 2015, 15:12
by sidtsloth
I was disappointed to find Hursley still here this morning.

Had hoped I'd be able to go back home.

Re: Apologies to all our readers

PostPosted: 28 Jan 2015, 16:51
by Rod
No explosion - but most folks thought it was one.
Only lasted a few seconds felt and sounded like a heavy lorry hitting the house but from all directions.
People as far away as Petersfield and Bournemouth felt it. The epicentre was at Winnal. Because it was relatively shallow at 3km the 2.9 had more impact.
Britain suffers 200 earthquakes a year with 10 of this magnitude.

Rod

Re: Apologies to all our readers

PostPosted: 28 Jan 2015, 17:45
by RogerS
I was in a hotel in Greece when they had an earthquake and it felt as if a lorry had actually hit the hotel. Another time the bed was shaking which was interesting to say the least. Put a whole new spin on the phrase 'Did the Earth move for you'.

Re: Apologies to all our readers

PostPosted: 28 Jan 2015, 19:57
by Mike G
9fingers wrote:Our service provider had a wheel off from around 2 am until just now which meant you might have experienced an error message from the forum servers.

Apologies for this and hopefully all is now well.

Refunds to subscriptions will be based on how much membership fees you have paid :lol: :lol:

Cheers
Bob


The flogging tree beckons. I suggest that this one was Mark's fault. Away with him to the flogging tree, and unleash the cat o' nine tails. That'll learn him. ;) :lol:

Re: Apologies to all our readers

PostPosted: 28 Jan 2015, 20:29
by 9fingers
You could be right Mike, I reckon he paid 1&1 to put out a message saying it was their problem.
:lol:

Bob

Re: Apologies to all our readers

PostPosted: 28 Jan 2015, 22:21
by TrimTheKing
Dammit, and I thought I'd covered my @rse pretty well with that oneā€¦! :eusa-whistle:

Cheers
Mark