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Cant log in on mobile phone

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Cant log in on mobile phone

Postby Andyp » 15 Sep 2018, 09:36

When I try to login to the forum on my Moto G Android 6 I initially get the next page but then it immediately refreshes back to the login page. Any ideas whats going on?

I thought perhaps it was due to the unsecured free wifi I was using but then I get the same problem at home.
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Re: Cant log in on mobile phone

Postby RogerS » 15 Sep 2018, 16:40

I've also had the same problem.
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Re: Cant log in on mobile phone

Postby Malc2098 » 15 Sep 2018, 17:00

No probs booking in with my iPhone 6s on iOS11.4.1
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Re: Cant log in on mobile phone

Postby 9fingers » 15 Sep 2018, 17:52

OK on fruitphone here too ios 9 - both wifi and 4G

Possibly a DNS issue to cause the difference between phone platforms

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Re: Cant log in on mobile phone

Postby Andyp » 15 Sep 2018, 18:04

As I log on with the mobile so infrequently it is hard to know when this started. First noticed back in June and again last week. Not needed to try in between those times. Hardly critical but as the iPad refuses to allow any sort of connection over un unsecured network it does leave me a little frustrated at times.
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Re: Cant log in on mobile phone

Postby selectortone » 15 Sep 2018, 18:36

Andy - posting this from my Moto G5 (Android 7.0) after logging in successfully.
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Re: Cant log in on mobile phone

Postby Andyp » 15 Sep 2018, 18:43

Nope still no go here. I Wouldn’t know how to check dns issues so may just have to live with it.
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Re: Cant log in on mobile phone

Postby RogerS » 15 Sep 2018, 19:06

9fingers wrote:OK on fruitphone here too ios 9 - both wifi and 4G

Possibly a DNS issue to cause the difference between phone platforms

Bob


Not sure how DNS can be an issue -assuming that Andy (like me) is using a mobile network to access the site. The DNS side of things is surely going to be at the mobile providers end and we'd have no control as one would if we were using our own routers..

Andy - who is your mobile provider ? I'm on Vodafone now.
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Re: Cant log in on mobile phone

Postby Rod » 15 Sep 2018, 19:50

No probs with my set up using Vodafone 4G or hotel Wi-fi

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Re: Cant log in on mobile phone

Postby RogerS » 15 Sep 2018, 21:37

Rod wrote:No probs with my set up using Vodafone 4G or hotel Wi-fi

Rod


IIRC Rod you have an iPhone ?
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Re: Cant log in on mobile phone

Postby 9fingers » 15 Sep 2018, 21:42

lt is working on Mrs9fingers android tablet.

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Re: Cant log in on mobile phone

Postby Rod » 15 Sep 2018, 23:40

Yes Roger iPhone 7 Plus and whatever the latest iOS is.
But I use Tapatalk too.

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Re: Cant log in on mobile phone

Postby Andyp » 16 Sep 2018, 07:49

RogerS wrote:
9fingers wrote:OK on fruitphone here too ios 9 - both wifi and 4G

Possibly a DNS issue to cause the difference between phone platforms

Bob


Not sure how DNS can be an issue -assuming that Andy (like me) is using a mobile network to access the site. The DNS side of things is surely going to be at the mobile providers end and we'd have no control as one would if we were using our own routers..

Andy - who is your mobile provider ? I'm on Vodafone now.


Mobile provider here is a company called Free. ICBA to log a call with them at the moment so will just have to live with it.
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Re: Cant log in on mobile phone

Postby RogerS » 16 Sep 2018, 09:52

I'd guess that it's a particular version(s) of Android running on mobiles but possibly not tablets
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Re: Cant log in on mobile phone

Postby Robert » 16 Sep 2018, 11:38

Logged in no problem with Firefox on Samsung s7 with android 8. Or is this about tapatalk which I never use..
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Re: Cant log in on mobile phone

Postby Andyp » 16 Sep 2018, 12:34

I don't use Tapatalk either.

Have just typing this on daughter's moto E3 android 6. No problem.
Maybe by phone's settings somewhere. :eusa-think:
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Re: Cant log in on mobile phone

Postby Andyp » 16 Sep 2018, 12:42

Still no go. Just updated chrome, which I had been holding back on due to storage space, cleared out cache and history etc. rebooted phone. Still not able to log in.

I give up, life is too short.
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Re: Cant log in on mobile phone

Postby Andyp » 21 Sep 2018, 07:36

Just logged in on mobile. I did nothing guv, honest.
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Re: Cant log in on mobile phone

Postby Malc2098 » 21 Sep 2018, 14:07

I’ve heard that before! :)
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Re: Cant log in on mobile phone

Postby RogerS » 13 Nov 2018, 17:54

Andyp wrote:When I try to login to the forum on my Moto G Android 6 I initially get the next page but then it immediately refreshes back to the login page. Any ideas whats going on?

I thought perhaps it was due to the unsecured free wifi I was using but then I get the same problem at home.


Next time Andy try selecting the Log me in automatically box at the login screen. I noticed I had the same problem as you so I tried selecting that box and it works.
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Re: Cant log in on mobile phone

Postby Andyp » 13 Nov 2018, 18:06

I just tried without the auto login. Some thing, just cycles back to login screen. Did as you suggest and bingo!

Thanks Rog.
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Re: Cant log in on mobile phone

Postby RogerS » 13 Nov 2018, 19:41

Andyp wrote:I just tried without the auto login. Some thing, just cycles back to login screen. Did as you suggest and bingo!

Thanks Rog.


HTH :D
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