thanks for the clarification - that is not a standard option on the XenForo forum software - so they must have a bespoke plugin or similar...
The XenForo admin allows us to set how long since someone has not been on before they receive a reminder email (currently 14 days) and at what point to give up (currently 6 months of no use = stop sending) - there is also a danger in mass sending any emails on a regular basis as that is read as a spam pattern and risks getting the domain blacklisted...
The XenForo admin allows us to set how long since someone has not been on before they receive a reminder email (currently 14 days) and at what point to give up (currently 6 months of no use = stop sending) - there is also a danger in mass sending any emails on a regular basis as that is read as a spam pattern and risks getting the domain blacklisted...
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