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I Keep Getting Logged Off.

V

Vann

New Shoots
Joined
Aug 30, 2020
Messages
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Location
Petone, New Zealand
Hi. Like the title says, I keep getting logged off. It happens sometimes in the middle of doing a post.

It happened to me a few minutes ago. When I tried to preview a post I was told I was not logged in. Having had that before I know that means I lose everything I've written - so I hit the 'back' button and got the previous screen back (and checked that I was logged in), so I copied everything (ctrl C), went forward to the next screen, logged in again, went back to my now empty preview, pasted everything back into the post - but of course the 10 or so pictures, and their captions, didn't survive.

So I'll need to load the whole lot again.

Cheers from a slightly annoyed Vann.
 
Clear down the cookies and everything relating to the site then restart your browser and try again. A few people have had this but it isn't forum related. I have checked and confirmed that the edit time is unlimited and there is no login session time limit, so there's no forum reason why you should be logged out.

Fully appreciate the frustration this causes but I can assure you I've looked into this for a couple of other people over the years and it's always been local machine related causes.
 
Vann, I used to get this a lot when trying to access the forum on my Android phone. I never really found out why but I am now in the habit of copying the text of my posts before I hit submit when I use the phone.

Does this happen with you on all devices?
 
Andyp":2x1p2f7n said:
...Does this happen with you on all devices?
Click to expand...
I very seldom post more than a few words from my android phone. If I want to write much I always use a computer. I've been having the problem with the work computer (windows 10 I think) and now having it on the home iMac too.

I'll have to try to find where my cookies are (if the kids haven't eaten them ;) ).

Cheers, Vann.
 
Vann":zv3qihrv said:
...I'll have to try to find where my cookies are...
Click to expand...
I have no idea where to find cookies (iMac) - and I'm finding it really frustrating trying to post (last post took 6-7 attempts - lets see how this one goes).

Cheers, Vann.

Edit: first attempt :obscene-drinkingcheers:
 
Vann":1tdx509q said:
Vann":1tdx509q said:
...I'll have to try to find where my cookies are...
Click to expand...
I have no idea where to find cookies (iMac) - and I'm finding it really frustrating trying to post (last post took 6-7 attempts - lets see how this one goes).
Click to expand...

If you are using Safari on a Mac:
Click Safari in top tool bar
Click Preferences (may be wise to "clear history" whilst you are in that drop down) - this opens a box with a simple menu bar
Click Privacy
Click Manage Website Data
You can choose from here whether to clear all cookies (if you have never done this there could be hundreds) or just selected ones
Click Done
Exit Safari and restart your iMac.
Log back in to WHII

There are other things you can do if the above does not work, but needs a bit more involved intervention.

Good luck

Adrian
 
Bearing in mind were Vann is located could it possibly be the case than one of what must be a multitude of servers between the forum host and his location is tripping out and causing the problem?
 
AJB Temple":1pn2lojr said:
...If you are using Safari on a Mac:
Click Safari in top tool bar
Click Preferences...
Click to expand...
I'm using Firefox on a Mac. I did manage to find 'preferences' and something to do with cookies - but I've yet to find out if I've done any good. By the time I'd rebooted the computer it was time for work (night shift this week), and SWMBO has been on the computer this afternoon so I can't get near it. Doing this from a smartphone (which I hate). And the computer at work (windows 10) has the same cookie problem.

Cheers, Vann.
 
Vann":1qlbx399 said:
AJB Temple":1qlbx399 said:
...If you are using Safari on a Mac:
Click Safari in top tool bar
Click Preferences...
Click to expand...
I'm using Firefox on a Mac. I did manage to find 'preferences' and something to do with cookies - but I've yet to find out if I've done any good. By the time I'd rebooted the computer it was time for work (night shift this week), and SWMBO has been on the computer this afternoon so I can't get near it. Doing this from a smartphone (which I hate). And the computer at work (windows 10) has the same cookie problem.

Cheers, Vann.
Click to expand...

When you say 'the same cookie problem'....are you saying that you keep getting logged out on the Windows machine ?
 
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