HappyHacker
Sapling
Received the renewal notice from the DVLA as I am now over 70 and the pervious 3 year one is about to expire. I thought I would apply online rather than fill in the paper form and spent nearly £1.00 on a stamp. How hard can it be as they have all my details and photo.
Found the web site and started process.
Stage 1 get all the documents needed together which primarily appears to be my passport and read a pile of instructions regarding photo ID and the need to prove online that I still look like my photo.
Stage 2 I have to create a Gov One login. As I was doing the application on a computer I now need to use my mobile phone so I can submit a photo, I am capable of transferring a file from my phone to the computer so I do not see why I need to use my phone, but apparently I need a Gov One app! I have a gov.uk logon for tax returns etc but this is not good enough. Asked to fill in lots of personal details on the computer.
Stage 3 Load the Gov One app on my phone. I use the captur icon thingy on the computer screen to down load the app on the phone. I now have to logon to Google and go through a pile of Google messages about something or other I am not interest in to get to load the app. It doesn't work as it says it is trying to access a browser rather than the app. It gives instructions how I can change the permissions on Android. The instructions do not correspond to the version of Android I am using. But bring reasonably incompetent I eventually work out which one they want set to allow, it already is! This is a global app setting as the Gov One app has not yet loaded. There is a subset menu about instant apps access which is set to off so I set this to on as well. It still does not work.
Having spent well over half an hour messing around I try the online help option on the computer. The AI help can't cope and gives me the option of interfacing with a human. I submit a few messages about my problem before it says I have to wait for someone. While waiting I fill in the paper form having spent 5 minutes finding black biro.
I put the application in an envelope, find and stick an expensive second class stamp on. I have now been waiting 1/2 an hour so I send a message saying thank you but I have gone down the paper route. My application will probably get bounced as my signature touches the edge of the white box. As my signature is normally bigger than the white box making it fit inside it means it is not my signature.
Today I get an email message saying I have successfully created a Gov One account. I check on my phone and the app now appears to have loaded as if by magic, it wasn't there yesterday. The message also says that the Gov One login is going to replace the other Gov logons in due course.
Progress?
I have previously downloaded a few apps and none have needed changes to the permissions why does Gov One?
Now I have to go and unset the permission I changed as i have no idea what it about and i try to keep my phone and app permissions tightly set. The calcultor app definitely does not need access to my location, contacts, emails, photos and files.
Found the web site and started process.
Stage 1 get all the documents needed together which primarily appears to be my passport and read a pile of instructions regarding photo ID and the need to prove online that I still look like my photo.
Stage 2 I have to create a Gov One login. As I was doing the application on a computer I now need to use my mobile phone so I can submit a photo, I am capable of transferring a file from my phone to the computer so I do not see why I need to use my phone, but apparently I need a Gov One app! I have a gov.uk logon for tax returns etc but this is not good enough. Asked to fill in lots of personal details on the computer.
Stage 3 Load the Gov One app on my phone. I use the captur icon thingy on the computer screen to down load the app on the phone. I now have to logon to Google and go through a pile of Google messages about something or other I am not interest in to get to load the app. It doesn't work as it says it is trying to access a browser rather than the app. It gives instructions how I can change the permissions on Android. The instructions do not correspond to the version of Android I am using. But bring reasonably incompetent I eventually work out which one they want set to allow, it already is! This is a global app setting as the Gov One app has not yet loaded. There is a subset menu about instant apps access which is set to off so I set this to on as well. It still does not work.
Having spent well over half an hour messing around I try the online help option on the computer. The AI help can't cope and gives me the option of interfacing with a human. I submit a few messages about my problem before it says I have to wait for someone. While waiting I fill in the paper form having spent 5 minutes finding black biro.
I put the application in an envelope, find and stick an expensive second class stamp on. I have now been waiting 1/2 an hour so I send a message saying thank you but I have gone down the paper route. My application will probably get bounced as my signature touches the edge of the white box. As my signature is normally bigger than the white box making it fit inside it means it is not my signature.
Today I get an email message saying I have successfully created a Gov One account. I check on my phone and the app now appears to have loaded as if by magic, it wasn't there yesterday. The message also says that the Gov One login is going to replace the other Gov logons in due course.
Progress?
I have previously downloaded a few apps and none have needed changes to the permissions why does Gov One?
Now I have to go and unset the permission I changed as i have no idea what it about and i try to keep my phone and app permissions tightly set. The calcultor app definitely does not need access to my location, contacts, emails, photos and files.