We had a power cut this morning. After it had been off for a few minutes, I called the excellent Western Power emergency line and progressed through the automated response mechanism. Happened to be the first and so the workflow took me down a different route...
The automated response system told me that because there was someone with priority needs registered at our address that they would be despatching an engineer as a priority and that if I wanted to speak to someone to stay on the line.
'Hang on a minute', I thought, 'There's no-one here with special or priority needs and I don't want to draw off resources from someone else who might need them more than me;.
So I stayed on the line and spoke to a very nice lady who asked me all the usual stuff about resetting breakers etc etc. I asked her about the priority need thing.
'That's because we have registered to this address that someone lives there who is over 60', she said.
:shock:
That's it. I'm officially decrepit. Over the hill. Zimmer frame, where are you.
The automated response system told me that because there was someone with priority needs registered at our address that they would be despatching an engineer as a priority and that if I wanted to speak to someone to stay on the line.
'Hang on a minute', I thought, 'There's no-one here with special or priority needs and I don't want to draw off resources from someone else who might need them more than me;.
So I stayed on the line and spoke to a very nice lady who asked me all the usual stuff about resetting breakers etc etc. I asked her about the priority need thing.
'That's because we have registered to this address that someone lives there who is over 60', she said.
:shock: That's it. I'm officially decrepit. Over the hill. Zimmer frame, where are you.
