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Strange phone behavoir

chataigner

chataigner

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Périgord-Limousin National Park, SW France
I've just acquired a basic Android phone (huawei y5) which seems to work fine in all the functions I've tested but has the annoying habit of turning itself off every now and again even with battery fully charged. It restarts/re-boots fine, no odd effects, works fine for 12hrs or so, then left to itself on the shelf overnight, I find it has turned itself off again when I go to use it the next morning. Battery still at 80 or 90%. Sometimes it does it in the middle of the day. Never, so far, when actually in use.

I've looked in various forums on line and it seems I'm not the only one with this problem, but from what I've read it seems to be common to any and all android phones.

Anyone have any hints or tips ?
 
I bought 2 Lenovo/Motorola moto E3 in March this year and set them identically for my twins. One had this habit for the first 2-3 months. Just checked with daughter and it has noy happened "for ages". They have had at least one Android update and I think one from Lenovo to update the phone as well.
Have you checked that the the phone software is up to date as well as Android?
 
I've had several Android phones and from different manufacturers and none have done what yours is doing. My current one is a Huawei Honor 7.
 
My last Motorola (Moto G something) did it quite frequently but never when being use. My current Moto G4Plus running Android 7.0 does not do it.
 
My iPhone 5s shut itself down twice during that last run of hot weather, both times when I was out in the sun with the phone in my shirt pocket.

The younger generation in the family said it was due to heat and that I should do a start with the home and start buttons held down together. That restarted it successfully both times.

Could the others have been heat problems?
 
my motorola shuts down sometimes. Not often, and usually over night.

other times it seems to warm up, and flatten the battery quickly ! a reboot usually stops that one.
(I don't have stuff running in the background - that I know of!)
 
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