Steve Maskery
Old Oak
Summer 2024 I bought a Nissan Qashqai. Never know how to spell it. It's a Hybrid. It is great in many ways. Very comfortable, easy to drive, good mileage. A few niggles, the satnav output is excellent, the satnav input looks as if it was designed by a 14yo on work experience. Not a lot of storage space considering its size, but generally I've been very happy. It's the only time I've ever owned a brand new car.
I'm knocking the kitchen about at the mo, and yesterday I finished at about 3.30, a bit of a clean up and went to the supermarket. Shopped and loaded up. Then I tried to start the car.
Rien.
Nada.
Nowt.
"Put the key near to the Start button".
It was touching. Try again. "System failure"
So I rang SWMBO and asked her to bring the spare key. Fortunately she had her phone switched on, which is far from always being the case. No difference.
So I went back into the supermarket, where there is a Franco-American lady, who is properly bilingual. She was fantastic. She rang the insurance co for me. My face-to-face French is assez bien, but on the phone it is très difficile.
When we eventually got through, the call handler said that because my car is only 18 months old, this was a Nissan issue, but she would put us through. Which she did. More waiting. Then we spoke to a Human Being, and then the line dropped.
I was well aware that Sheila was outside in her car, with the outside temperature at -3C. So we abandoned my car, complete with trailer ,and went home.
I went to my neighbour, Bob, English, and has a towbar on his car. The dogs heard me, but he was in the shower, so I went to Jean-François et Martine. They are fantastic. They have just given away the car with the towball, but Jeff took me round to Patricia, the roly-poly, mini-skirt wearing, chain-smoking, 50-something-going-on-18 NDN, who, without missing a beat, grabbed her coat, shut the dog inside and we three piled into her car to retrieve the trailer.
Back home, we rang the insurance co again. Well, Jeff did. We got cut off several times, very frustrating, especially when you are listening to On-Hold music. Eventually we got through to The Right Person, who said that a recovery vehicle will be there in 45 mins. Thats' great, we are only 10 mins away.
Then I get a text. "Your vehicle will be recovered on Monday 5th January." Did I mention that this breakdown happened at 5pm on a Saturday?
So back on the phone to ask which is correct, the phone call or the text? The phone call.
So off we went back to the carpark, and very soon the truck arrived. Lots of sucking of teeth. It was very cold, I had a fleece, but I wish I'd worn my biggest coat as well. Fortunately is was not raining nor windy.
Mr Man said he though it was the battery. Not the big ones that power the wheels, but the little one that starts the ICE. His booster did nothing. So then he tries to get it onto the trailer. Now, vehicles like this have electric brakes, so when they are locked, they cannot be released and the wheels don't go round, they just lock. Lots of bad noises as he attached the winch. He made noises that are the same in English as they are in French. Eventually he had it on board and drove off. I've handed over my car to a complete stranger, with no paperwork whatsoever.
So it is sitting in a garage somewhere, I don't know where, but tomorrow I'm expecting it to be delivered to the Nissan dealership, whence it came, in Limoges.
But for now, I wait.
I am grateful for
1. The fact that it happened only 10 minutes away
2. The weather wasn't worse, and
3. I know some very, very fine people
S
I'm knocking the kitchen about at the mo, and yesterday I finished at about 3.30, a bit of a clean up and went to the supermarket. Shopped and loaded up. Then I tried to start the car.
Rien.
Nada.
Nowt.
"Put the key near to the Start button".
It was touching. Try again. "System failure"
So I rang SWMBO and asked her to bring the spare key. Fortunately she had her phone switched on, which is far from always being the case. No difference.
So I went back into the supermarket, where there is a Franco-American lady, who is properly bilingual. She was fantastic. She rang the insurance co for me. My face-to-face French is assez bien, but on the phone it is très difficile.
When we eventually got through, the call handler said that because my car is only 18 months old, this was a Nissan issue, but she would put us through. Which she did. More waiting. Then we spoke to a Human Being, and then the line dropped.
I was well aware that Sheila was outside in her car, with the outside temperature at -3C. So we abandoned my car, complete with trailer ,and went home.
I went to my neighbour, Bob, English, and has a towbar on his car. The dogs heard me, but he was in the shower, so I went to Jean-François et Martine. They are fantastic. They have just given away the car with the towball, but Jeff took me round to Patricia, the roly-poly, mini-skirt wearing, chain-smoking, 50-something-going-on-18 NDN, who, without missing a beat, grabbed her coat, shut the dog inside and we three piled into her car to retrieve the trailer.
Back home, we rang the insurance co again. Well, Jeff did. We got cut off several times, very frustrating, especially when you are listening to On-Hold music. Eventually we got through to The Right Person, who said that a recovery vehicle will be there in 45 mins. Thats' great, we are only 10 mins away.
Then I get a text. "Your vehicle will be recovered on Monday 5th January." Did I mention that this breakdown happened at 5pm on a Saturday?
So back on the phone to ask which is correct, the phone call or the text? The phone call.
So off we went back to the carpark, and very soon the truck arrived. Lots of sucking of teeth. It was very cold, I had a fleece, but I wish I'd worn my biggest coat as well. Fortunately is was not raining nor windy.
Mr Man said he though it was the battery. Not the big ones that power the wheels, but the little one that starts the ICE. His booster did nothing. So then he tries to get it onto the trailer. Now, vehicles like this have electric brakes, so when they are locked, they cannot be released and the wheels don't go round, they just lock. Lots of bad noises as he attached the winch. He made noises that are the same in English as they are in French. Eventually he had it on board and drove off. I've handed over my car to a complete stranger, with no paperwork whatsoever.
So it is sitting in a garage somewhere, I don't know where, but tomorrow I'm expecting it to be delivered to the Nissan dealership, whence it came, in Limoges.
But for now, I wait.
I am grateful for
1. The fact that it happened only 10 minutes away
2. The weather wasn't worse, and
3. I know some very, very fine people
S
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